Service Catalogue

A full map of every service Reverie offers, in one place: what's included with each, and what's available as an optional extra. Every path starts with a free exploratory call: a short, no-pressure conversation with no obligation to continue.

Most support is billed by the hour: €40 an hour at our introductory rate, unless otherwise stated.

Support from anywhere

Most of our support is available online, by video or phone, wherever you live in the world, including the UK. Bedside support and community events take place in person in Madeira.

Exploratory Call

Online by phone or video

Best for: anyone who wants to ask a few questions first. Twenty minutes.

What’s included
  • A review of your situation
  • Whether we're the right fit for you
  • Signposting to what's next
  • No obligation to continue
Book now
Free20 mins
Living with mortalityConnect and reflect

More about living with mortality

1:1 Session

Online or in person

Best for: anyone who wants to process thoughts or feelings about their own death, whether it is close or not. Book one session or several, at the hourly rate.

What a session can cover
  • Fear and anxiety about dying
  • Life review, closure and forgiveness
  • Beliefs about the afterlife
  • Ritual practice
  • What a good death means to you
  • Conversations with loved ones
Hourlybook one or several

Group Workshops

Online or in person

Group sessions. Coming soon.

Coming soon

The Reveries

In person in Madeira

A six-day immersive retreat in Madeira. Coming 2028.

Coming 2028
Grief and lossSpace to process

More about grief and loss

Grief Support

Online or in person

Best for: the months after a death. Six sessions across a year, with check-ins at one week, one, three, six and twelve months.

What’s included
  • Grief processing and bereavement education
  • Referrals where you want them, including to prayer groups
  • Time to talk about the person, and about how you are
About 7 hrsbilled hourly

Reprocessing Session

Online or in person

Best for: anyone who was present at the death and wants to talk through what they witnessed. Two one-hour sessions.

What’s included
  • Space to go through what happened, at your own pace
  • A short closing ritual
2 hrsbilled hourly
Planning and support around a dying processPlan, Prepare, Pass

Your plan is put together from the phases below. You can start with one and add others as things change. More about planning and support.

How your plan comes together

  1. Roadmap meeting1.5 hours. You receive a written plan with the phases that suit you, an estimate of the hours for each, and what it will cost. If you go ahead within 30 days, the fee is credited in full.
  2. Your plan, phase by phaseEvery plan is built around the person and their family, so no two look alike. Begin with the phases you need now and add others later, or not at all. Most phases are billed by the hour, so you pay for the support you use.

Plan

Roadmap meeting

Online or in person

Best for: turning what matters to you into a written plan. One and a half hours.

What’s included
  • A 1.5-hour meeting with Leila to explore your aims, requirements and priorities
  • Afterwards, you receive a clear roadmap of what matters most to you, the phases that suit you, the hours each may take, and what it will cost if you decide to proceed with Reverie's support
  • If you go ahead within 30 days, the fee is credited in full against your plan
€1201.5 hrs

Prepare

PrepareWishes and Affairs, Care, People and Meaning

Wishes and Affairs

Online or in person

Best for: getting your wishes and affairs in order, with or without a diagnosis.

What’s included
  • A written record of your wishes for care, treatment and the end of your life
  • Advance care planning, worked through alongside your clinicians
  • Assistance compiling your will and other legal documents, with signposting to notaries or lawyers
  • A digital legacy plan: your accounts, photographs and messages, and what happens to them
  • A list of your important papers, passwords and access instructions, and where they are kept, so your family knows where to look
About 8 hrsbilled hourly

Care

Online or in person

Best for: dying at home or in a care setting, and the family arranging it.

What’s included
  • Coordination with your carers, clinicians and hospice
  • The home and the room set up for comfort and dignity
  • A respite plan, so the family can rest
  • Regular check-ins as things change
About 12 hrsbilled hourly

People and Meaning

Online or in person

Best for: the conversations that are hard to start.

What’s included
  • Facilitated conversations with family and loved ones
  • Life review, closure and forgiveness
  • The rituals, readings and music you want around you
About 8 hrsbilled hourly

Each plan states its own estimate of hours for every phase, so you know what to expect before you begin.

Pass

The final weeksOn-call support, Vigil & Bedside Support, Death and the first 72 hours

When death is expected within weeks, three kinds of support are available, each with its own price. On-call support means you can reach us by phone at any hour. Vigil & Bedside Support is someone in the room. Death and the first 72 hours covers the day itself and the days after. Choose any or all of them.

On-call support

By phone

Best for: families who want someone to call at any hour once the final weeks begin. By phone, with visits in Madeira booked separately. Charged by the week.

What’s included
  • Starts when you and the clinical team agree the final weeks have begun, and ends at the death
  • Call us day or night as often as you need, with calls included in the weekly price
  • Guidance on what to expect, and who to call and when
  • Visits are booked separately, as Vigil & Bedside Support
€125per week

Vigil & Bedside Support

In person in Madeira

Best for: dedicated bedside presence in the final days. Booked by the half day (4 hours), full day (8 hours) or overnight (10 hours).

What’s included
  • A steady presence in the room, holding the atmosphere you've planned: music, readings, ritual
  • Non-medical comfort, and the judgement to bring in a clinician when needed
  • Rest for the family, knowing someone is with their person
€160–400half day to overnight

Death and the first 72 hours

In person in Madeira

Best for: families who want someone with them through the first hours and days after a death. One fixed fee, covering up to 12 hours, then the hourly rate.

What’s included
  • Being with you at, or soon after, the death
  • Help with the first calls to the doctor and the funeral director
  • Support for the family, and a ritual or quiet moment if you wish
  • A follow-up within three days
€500up to 12 hrs, then hourly
After a deathAfter-death guidance

After-death guidance

Online or in person

Best for: families in the weeks after a death, with the paperwork and who to tell, in Portugal or elsewhere.

What’s included
  • A checklist of the steps, and a record of who has been notified
  • Draft letters and document packs for banks, insurers, pension providers and authorities, for you to send
  • Estate and inheritance tax matters go to a lawyer in the relevant country
  • Signposting for residency, health insurance and pensions
  • Memorial events, quoted separately
  • Reverie does not give legal advice, act as your legal representative, or file anything on your behalf
About 8 hrsbilled hourly

Also available

  • Legacy Project

    Something lasting. For example: a memory book, letters, audio or video recordings, or an ethical will. Add it to your planning, grief support or work on mortality, or book it on its own. Online or in person.

    Up to 4 hrsbilled hourly
  • Community

    Death Café attendance is free, with optional donations. Join the Madeira Death Café WhatsApp group, facilitated by Reverie's Leila. Special events and local signposting are in development. In person.

    Freeoptional donations
  • Pet therapy

    Romeow, an experienced therapy cat, can accompany Leila to visits if you would like. In person in Madeira.

    Freeoptional

Prices

All prices are in euros. These introductory rates apply to our first clients. Hourly support (the 1:1 Session, Wishes and Affairs, Care, People and Meaning, After-death guidance, Grief Support, Reprocessing Session and Legacy Project) is €40 an hour, billed as it is used. The roadmap meeting and the final weeks have fixed prices, shown on their cards. Memorial events are quoted separately at the same hourly rate.

Costs that are not Reverie's, such as the funeral director, a lawyer, a nurse or a translator, are passed on at cost.

Good to know

  • Non-medical care. Reverie offers non-medical comfort measures only. Anything clinical is referred to the right clinician. This applies to bedside support and on-call time.
  • Not legal or financial advice. We help you find the right lawyer, notary or accountant, and work alongside them. We do not act as your legal representative or file anything on your behalf.
  • Start anywhere. You do not need a diagnosis to begin. Planning ahead is a good use of the first phase.

Book a free exploratory call

20 minutes, no pressure, no obligation to book anything further. Pick a time that works for you.

Frequently asked questions

What is a death doula?

A death doula (also called an end-of-life doula) is a trained, non-medical companion for people approaching death and the people around them. We offer emotional, spiritual and practical support: planning, presence, legacy work, and guidance after a death.

How is this different from hospice or nursing?

Hospice and nursing teams provide medical care. We don't. We work alongside your clinicians, with your permission, and can often spend more time with you than a clinical team can.

Do you provide medical, legal or financial advice?

No. Reverie offers non-medical support only. Anything clinical is referred to the right clinician, and we help you find the right lawyer, notary or accountant. We do not act as your legal representative or file anything on your behalf.

When should we get in touch?

Whenever it feels right: soon after a diagnosis, when you'd like to plan ahead, in the final weeks, or after a death. You don't need a diagnosis to begin.

Where do you work?

Online or by phone anywhere in the world, and in person anywhere on Madeira, whether at home, in hospital, a care home or a hospice. Our services are in English.

What happens on the exploratory call?

A free, 20-minute conversation with Leila. You can ask questions, share your situation and see whether we're the right fit. There's no obligation to continue.

How much does it cost, and how do I pay?

Most support is €40 an hour, an introductory rate for our first clients, unless a service shows a fixed price. Everything is on this page. Costs that aren't ours, such as a funeral director or lawyer, are passed on at cost. We'll agree payment details with you before your first paid session.

What if I need to cancel or reschedule?

We understand that illness and dying are unpredictable. You can cancel or reschedule without a fee.

Can a family member book support for someone else?

Yes, with the person's agreement. A family member can make the first contact, and we'll talk with the person who will receive support before we begin.

What training and checks do you have?

Leila holds a Foundation Diploma from Living Well Dying Well, is a member of End of Life Doula UK, and has a criminal record check.

Do you support assisted dying?

We work within the law of the country you live in and are not involved in assisted dying itself. We're still glad to listen to how you are feeling.

Is what I tell you confidential?

Yes. We only share it if you ask us to, or if the law requires it or someone is at serious risk of harm. See our privacy policy.

How quickly will you reply?

We usually reply to enquiries within two working days (weekdays).

Do you support families after a death?

Yes. We guide families through the paperwork after a death and prepare what they need to sign and send, and we offer grief support and reprocessing sessions.

Contact us

Not sure which support is right for you? Get in touch and we will talk it through. We are here for you.

Or book a free 20 minute call